Please read the following terms and conditions carefully before using the services or making
purchases from Akoya Jewels. By accessing our website or purchasing our products, you agree
to comply with these terms and conditions.

1. Payment Terms:

• • Payments for purchases made on the Akoya Jewels website are processed securely
    through trusted payment gateways. By completing a transaction, you agree to pay the full
    amount specified for the purchased item(s), including any applicable taxes and shipping
    fees.

2. Shipping and Delivery:

• • Akoya Jewels aims to process and ship orders promptly after payment confirmation.
    However, delivery times may vary depending on factors such as product availability,
    shipping destination, and courier services.
  • We are not liable for any delays in delivery caused by unforeseen circumstances,
    including but not limited to natural disasters, transportation strikes, or customs clearance
    procedures.

3. Return and Refund Policy:

• • Our return and refund policy allows for returns within 30 days from the date of purchase,
    provided the item is in its original condition and passes all quality tests.
  • Akoya team will initiate the pickup of the product through a courier service partners.
  • Refunds will be issued to the original method of payment after the returned item has been
    inspected and approved by our quality control team.

4. Product Damage, Loss, or Theft:

• • In the event that a product is damaged, lost, or stolen during transit, customers must
    notify Akoya Jewels immediately upon receipt or discovery of the issue.
  • We will work with the shipping carrier to investigate the matter and resolve it to the best
    of our ability. This may include issuing a replacement product or providing a refund,
    depending on the circumstances.

5. Product Warranty:

• • Akoya Jewels guarantees the quality and craftsmanship of our products. However, we
    offer no explicit warranty beyond what is required by law.
  • Any defects or issues with the product arising from normal wear and tear, misuse, or
    unauthorized alterations are not covered under warranty.

6. Intellectual Property Rights:

• • All content, designs, logos, and trademarks displayed on the Akoya Jewels website are
    the intellectual property of Akoya Jewels and are protected by copyright and trademark
    laws.
  • You may not use, reproduce, or distribute any content from our website without prior
    written consent from Akoya Jewels.

7. Limitation of Liability:

• • Akoya Jewels shall not be liable for any indirect, incidental, special, or consequential
    damages arising out of or in connection with the use of our products or services.
  • Our liability is limited to the purchase price of the product(s) in question.

8. Governing Law:

• • These terms and conditions shall be governed by and construed in accordance with the
    laws of India. Any disputes arising from these terms and conditions shall be subject to the
    exclusive jurisdiction of the courts in Hyderabad, Telangana.

9. Updates to Terms and Conditions:

• • Akoya Jewels reserves the right to update these terms and conditions periodically without
    prior notice. We encourage you to review this page regularly for any changes.

By using the services or making purchases from Akoya Jewels, you agree to abide by these terms
and conditions. If you have any questions or concerns, please contact us at
customercare@akoya.co.in