Delivery Policy for Akoya Jewellery LLP

At Akoya Jewellery LLP, we take great pride in providing exceptional products and a seamless customer experience. Our delivery policy ensures that your precious jewelry is carefully handled and arrives on time. Please find below the details of our delivery process:

Order Processing Time

    • Order Confirmation: Once your order is placed and the advance payment is received, we begin the process of crafting and preparing your jewelry.
    • Delivery Timeline: All orders will be dispatched within 15-20 business days from the date of order confirmation and receipt of advance payment.

Courier and Shipping

    • We ship all orders through our trusted courier partners, who are known for their reliability and commitment to delivering goods safely and on time.
    • Shipping Charges: Shipping charges are applicable based on the destination and size of the order. These charges will be calculated and communicated to you during the checkout process.

Tracking Your Order

    • Once your order is dispatched, we will provide you with a tracking number via email or SMS, so you can monitor the progress of your delivery.

Delivery Locations

    • We offer delivery across India and to international locations. If you are located outside of India, please check with us for specific delivery terms, additional charges, and timelines.

Delivery Timeline for Special Orders

    • Custom-made or personalized pieces may take additional time for production, depending on complexity. If this applies to your order, we will communicate an updated delivery estimate.

Receipt of Goods

    • Upon delivery, we recommend inspecting the package for any damage or discrepancies. In case of any issues, please notify us within 48 hours of receiving the delivery so we can resolve the matter promptly.

Returns & Exchanges

    • For returns, exchanges, or any concerns regarding the jewelry, please refer to our Return Policy for more details.

Contact Us
For any questions regarding your delivery or to track your order, please contact us at:

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